How to manually set Controller endpoint on Unify AP

1 minute read

Suddenly, one of my Unified Access Points won’t adopt to my controller anymore. I restarted and updated both the controller and the AP, but nothing solved the problem. After some troubleshooting, I noticed that the output of the ‘info’ command returned a URL that pointed to a non-existing domain.

Here are the steps I took to solve this problem:

  1. SSH into Unify AP. Default ssh username is ubnt.
1ssh ubnt@192.168.1.2

1info

Output

1Model:       UAP-AC-Pro-Gen2
2Version:     6.2.44.14098
3MAC Address: RANDOM:MAC:ADDR
4IP Address:  192.168.0.7
5Hostname:    superunifiyap
6Uptime:      890309 seconds
7
8Status:      Timeout (http://172.17.0.7:8080/inform)
  1. Manually set inform address
1set-inform http://192.168.1.100:8080/inform

http prefix and port 8080 is necessary.

I couldn’t find the root cause but I’m happy having solved this issue.