How to manually set Controller endpoint on Unify AP

Suddenly, one of my Unified Access Points won’t adopt to my controller anymore. I restarted and updated both the controller and the AP, but nothing solved the problem. After some troubleshooting, I noticed that the output of the ‘info’ command returned a URL that pointed to a non-existing domain.

Here are the steps I took to solve this problem:

1. SSH into Unify AP. Default ssh username is ubnt.

ssh ubnt@192.168.1.2

info

Output

Model:       UAP-AC-Pro-Gen2
Version:     6.2.44.14098
MAC Address: RANDOM:MAC:ADDR
IP Address:  192.168.0.7
Hostname:    superunifiyap
Uptime:      890309 seconds

Status:      Timeout (http://172.17.0.7:8080/inform)

2. Manually set inform address

set-inform http://192.168.1.100:8080/inform

http prefix and port 8080 is necessary.

I couldn’t find the root cause but I’m happy having solved this issue.